Payment Operations Analyst - Temporary
Company: Northeastern University
Location: Boston
Posted on: April 1, 2026
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Job Description:
About the Opportunity Summary You are passionate about
delivering on-time, at-cost, and low-risk payment operations. You
revel in consistently exceeding customers’ expectations. You want a
lead role in managing enterprise-level day-to-day accounts payable
activities and thrive when executing activities within Invoice to
Payment and Time & Expense (T&E) workflows. You are a
well-versed disbursement tactician with a continuous improvement,
operational efficiency, and effectiveness mindset who delivers
data-driven outcomes. You’re a proven leader, often without
authority, and act with a sense of urgency and organizational
agility when problem-solving and project managing. You desire a
supporting role in transforming and automating business processes,
deploying a reimagined, data-driven performance management system
within enterprise disbursement, and ultimately, delighting our
customers. You have intellectual curiosity, build strong
coalitions, possess strong financial acumen, and continuously
demonstrate high degrees of ownership, integrity, and attention to
detail. You are an independent self-starter who thrives in
connecting people and ideas to data and outcomes and have a strong
entrepreneurial drive. You excel at communication, are comfortable
with a critically important role in a highly visible organization,
and are always accountable for results. Qualifications 5 years of
related experience or BA / BS and 2 years of relevant experience or
relevant MBA / MS Demonstrated leadership and expertise within the
Invoice to Payment and T&E workflows, e.g., invoice acceptance
and payment, two- and three-way invoice matching, commercial and
grantee payment terms, preferred payment mechanisms, compliance,
corporate card programs, electronic expense systems, etc.
Demonstrated ability to effectively utilize disbursement data and
trusted advisor relationships to identify opportunities, build
cross-functional problem-solving coalitions, continuously improve
efficiency and effectiveness of assigned activities, and ultimately
deliver better outcomes via published performance management
framework (e.g., business management system, service level
agreements, key performance indicators) Familiarity with government
and state / local payment/disbursement regulations, commercial
payment best practices, and techniques/value levers to enhance
returns on working capital Proven experience of leading
payment/disbursement operations activities in a high profile, high
transactional volume, high financial risk environment Globally
minded, self-motivated, flexible, and creative leader, able to
prioritize, multi-task, and work horizontally and vertically across
a decentralized organization to drive results Strong leadership
presence and ability to build customer-focused “trusted advisor”
relationships by delivering sound technical analysis, customer
empathy, and data-driven decision-making Excellent interpersonal,
written, and verbal communication skills with the ability to lead,
interact with, influence, resolve conflict, and drive
decisions/accountability among individuals from a variety of
cultures and disciplines Demonstrated flexibility and willingness
to respond to changes in the external environment while ensuring
the organization is able to effectively and efficiently navigate
transitions Familiarity with foreign currency transactions and ACH
/ Bank Wire regulations Demonstrated expertise of Microsoft
business programs (e.g., Outlook, Excel, Word, Power Point)
Demonstrated experience utilizing data warehouse, data analytics,
and reporting tools (e.g., Cognos, SQL, R, Python, Tableau, Power
BI) Experience with JAGGAER preferred. Previous knowledge with
Workday preferred Key Responsibilities Responsible for assigned
day-to-day payment operations activities, to include, but not
limited to: Manage timing of vendor payments consistent with vendor
agreements and company policy and budget Process all non-Payroll
requests for payment Coordinate purchase order and invoice payment
issues with business partners, and identify any potential training
gaps Communicate and enforce P2P policy Oversee the centralized
billing and upload process for preferred suppliers Support
onboarding, maintenance, and offboarding activities for vendor
partners in B2B business portals and Amex BIP program Research,
address, and troubleshoot issues with supplier onboarding Support
the year-end and payment accrual process Serve as communication
bridge between P2P team and its’ customers, both internal and
external Assist with training of non-P2P employees in the use and
understanding of the University’s financial procurement and
payables systems Participate in internal and external audits as
necessary Develop and maintain “trusted advisor” relationships with
business partners and key customers Communicate results and/or
recommendations to Deans, Directors, Department and key financial
administrators. Refer potential significant problems to Internal
Audit for further review Gather data, compile information, analyze
data and process reports Review issues, and provide the necessary
data and analysis, as needed, during the committee review process
to assist in implementing successful business strategies that will
help reduce costs, maintain financial integrity, support process
automation and enhance the customer service experience Support the
development, implementation, and maintenance of processes,
policies, guidelines, Standard Operating Procedures, and Business
Operating Principles Position Type Temporary Additional Information
Northeastern University considers factors such as candidate work
experience, education and skills when extending an offer.
Northeastern has a comprehensive benefits package for benefit
eligible employees. This includes medical, vision, dental, paid
time off, tuition assistance, wellness & life, retirement- as well
as commuting & transportation. Visit
https://hr.northeastern.edu/benefits/ for more information. All
qualified applicants are encouraged to apply and will receive
consideration for employment without regard to race, religion,
color, national origin, age, sex, sexual orientation, disability
status, or any other characteristic protected by applicable law.
Pay Rate: $23-$30/hour
Keywords: Northeastern University, Weymouth , Payment Operations Analyst - Temporary, Accounting, Auditing , Boston, Massachusetts