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Distinguished Engineer, (Director IC) - Customer Resiliency (Remote Eligible)

Company: Capital One
Location: Weymouth
Posted on: January 23, 2023

Job Description:

Locations: VA - McLean, United States of America, McLean, Virginia

Distinguished Engineer, (Director IC) - Customer Resiliency (Remote Eligible)

In Customer Resiliency, we build mobile, web, back-end and data systems to support customers experiencing financial hardship with real empathy. Our Distinguished Engineers serve as strategic architects who focus on driving innovation through technology, data and AI/ML in the credit card technology space. Our ideal candidate will be a thought leader with deep technical knowledge and strong influencing skills. They know how to manage an architecture portfolio and drive initiatives across organizational boundaries, leading to strategic technical outcomes.

Distinguished Engineers are individual contributors who strive to be diverse in thought so we visualize the problem space. At Capital One, we believe diversity of thought strengthens our ability to influence, collaborate and provide the most innovative solutions across organizational boundaries. Distinguished Engineers will significantly impact our trajectory and devise clear roadmaps to deliver next generation technology solutions.

  • Deep technical experts and thought leaders that help accelerate adoption of the very best engineering practices, while maintaining knowledge on industry innovations, trends and practices
  • Visionaries, collaborating on Capital One's toughest issues, to deliver on business needs that directly impact the lives of our customers and associates
  • Role models and mentors, helping to coach and strengthen the technical expertise and know-how of our engineering and product community
  • Evangelists, both internally and externally, helping to elevate the Distinguished Engineering community and establish themselves as a go-to resource on given technologies and technology-enabled capabilities

    Responsibilities :
    • Build awareness, increase knowledge and drive adoption of modern technologies, sharing consumer and engineering benefits to gain buy-in
    • Strike the right balance between lending expertise and providing an inclusive environment where others' ideas can be heard and championed; leverage expertise to grow skills in the broader Capital One team
    • Promote a culture of engineering excellence, using opportunities to reuse and innersource solutions where possible
    • Effectively communicate with and influence key stakeholders across the enterprise, at all levels of the organization
    • Operate as a trusted advisor for a specific technology, platform or capability domain, helping to shape use cases and implementation in an unified manner
    • Lead the way in creating next-generation talent for Tech, mentoring internal talent and actively recruiting external talent to bolster Capital One's Tech talent

      The person we're looking for:
      • Has a solid foundation in cloud technologies and specifically with AWS to include (but not limited to): RDS/NoSQL, ECS, and Serverless, enterprise grade testing, resiliency, monitoring, cost efficiency, and performance.
      • Has depth and breadth of knowledge across multiple business domains and technical disciplines, including designing and implementing enterprise grade applications for Batch ETL processing, Web Services, and Web Applications.
      • Is a developer at heart and has the wisdom from years of development experience with Java/Spring and/or Frontend frameworks such as React, Angular, or Vue.
      • Has experience designing and planning Data architectures, Microservice architectures, Micro Frontend architectures, and holistic IT systems.
      • Has experience translating product intent into technical executables and is able to translate technical initiatives into strategic business value.
      • Has the expectation to lead teams through and out of ambiguity.
      • Is a generous mentor and has a strong desire to provide mentorship through one-on-ones, whitepapers, presentations, and/or other communication channels.
      • May have experience with financial systems, debt recoveries, accounting practices, and regulatory compliance. Capital One is open to hiring a Remote Employee for this opportunity.

        Basic Qualifications:
        • Bachelor's Degree
        • At least 7 years of experience with enterprise architecture, software architecture, and database design patterns
        • At least 3 years of experience creating and implementing the technology strategy for a business domain Preferred Qualifications:
          • Master's Degree
          • 5+ years of experience of working with business leaders on the implications of architectural decisions
          • 5+ years of experience working with executive stakeholders
          • Experience in the financial services industry. Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

            The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

            Location is New York City: $260,592 - $307,440 for Distinguished Engineer

            Location is San Francisco, California: $276,034 - $325,658 for Distinguished Engineer

            Remote roles in other areas of New York & California, and across Colorado & Washington: $220,854 - $260,558 for Distinguished Engineer

            Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

            This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
            Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

            No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

            If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

            For technical support or questions about Capital One's recruiting process, please send an email to

            Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

            Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Keywords: Capital One, Weymouth , Distinguished Engineer, (Director IC) - Customer Resiliency (Remote Eligible), Engineering , Weymouth, Massachusetts

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