Case Manager (talent pipeline)
Company: Zinnia Health LLC
Location: Exeter
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Description: Position Summary :
The Case Manager is responsible for group therapy, documentation
requirements, and additional ancillary services. The Case Manager
is familiar with 12-Step Recovery programs and has knowledge of
documenting group notes in an electronic medical record system.
Works as a team member and works collaboratively with the Primary
Counselor and Clinical Director in providing quality treatment
services and client care. Schedule/Hours : Full Time / 40 hours
Flexible, hours TBD Tasks / Responsibilities (To include, but not
limited to) : Coordinate and provide care that is safe, timely,
effective, efficient, equitable, and patient-centered. Handle case
assignments, draft service plans, review case progress and
determine case closure Communicate patient needs to a variety of
care team members and follow up accordingly. Manage discharge plans
upon completion of treatment. Attends clinical and administrative
meetings for inter-departmental sharing of information. Work
collaboratively with patients, families, therapist, and referral
sources to ensure high quality care Facilitate multiple care
aspects (case coordination, information sharing, etc.) Maintain the
patient's comprehensive clinical record through detailed
documentation. Help patients make informed decisions by acting as
their advocate regarding their clinical status and treatment
options. Promote quality and cost-effective interventions and
outcomes. Record cases information, complete accurately all
necessary forms and produce statistical reports Helps navigate
legal issues that patients are currently facing up to an including
appearance in court hearings. Adhere to professional standards as
outlined by protocols, rules, and regulations. Act as the patient's
advocate as it relates to insurance coverage and financial
assistance. Continually monitor and evaluate each client’s
progression through their case management plan and develop
corrective action revisions to the plan as needed. Arrange abeyance
with social services, health, and governmental agencies. Perform
other duties as assigned by the supervisor, which are consistent
with the position and in compliance with agency policies and
procedures. Requirements: Skills, Knowledge, and Abilities : An
acute understanding of counseling and other treatment procedures
for alcoholism and drug addiction related problems. A knowledge of
regulations concerning alcoholism and drug addiction treatment.
Knowledge of alcoholism and drug addiction and treatment procedures
for such illness. Manages tasks and has strong interpersonal
skills. Demonstrates strong problem-solving and analytical skills.
Able to work independently. Communicates effectively (both written
and verbal) with customers and colleagues. Organized,
detail-oriented, multi-tasker, adaptable, positive. Proficient
computer skills, including the Microsoft Office Suite.
Environmental/Physical Requirements : Office/Sedentary Requirements
– Incumbent must be able to perform the essential functions of the
job. Work is performed primarily in an office environment.
Typically requires the ability to sit for extended periods of time
(66% each day), ability to hear the telephone, ability to enter
data on a computer and may also require the ability to lift up to
10 pounds. Exposure to clients infected with Hepatitis B, HIV, TB,
or other Infectious Diseases Preferred Experience/ Minimum
Qualifications : High School Diploma Minimum of 1 years' experience
as a Case Manager in Substance Abuse and Mental Health settings
preferred Must be familiar with 12 Step Recovery programs Knowledge
of Electronic Medical Records
Keywords: Zinnia Health LLC, Weymouth , Case Manager (talent pipeline), Healthcare , Exeter, Massachusetts
