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Customer Service Representative: Contract on-site in Quincy ($30/hr)

Company: Professional Staffing Group
Location: Weymouth
Posted on: May 14, 2022

Job Description:

Customer Service Representative: Contract on-site in Quincy ($30/hr) What's In It For You: Pay rate of $30 per hour Required to report on-site in Quincy, MA Temporary contract with the possibility of going full-time permanent A paid month-long training program Empowering and supportive management About the Opportunity: Our client from Quincy, MA is a health insurance program run by the state that provides health benefits and helps pay for them to qualify children, families, seniors, and people with disabilities living in Massachusetts. As the Commonwealth's Medicaid program, its goal is to offer benefits directly or help pay for all or part of their members' health insurance premiums. They are searching for a Customer Service Representative that will handle the reviewing, evaluating, and determining of an applicant's eligibility for medical assistance under the company's policy and procedures. Customer Service Representative Responsibilities: Responding to member inquiries to provide information regarding the eligibility requirements Monitoring the completion of eligibility forms submitted by those requesting benefits Obtaining and validating demographic and financial information that are listed and not listed on eligibility forms, contacting collateral sources of information, and determining the immigrant status Reconciling MHO case information with information from other agencies and sources to verify continued eligibility for benefits Customer Service Representative Qualifications: Minimum of 2 years related customer service experience or a Bachelor's Degree Must be vaccinated or have an approved exemption Previous experience using Microsoft Excel and Outlook Strong phone etiquette and good verbal communication skills There are no costs for candidates utilizing our services as our clients pay for all related hiring fees. All PSG job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the area's largest staffing firms, we help 2,500 people find jobs a year so chances are good that we can help you too. Professional Staffing Group is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor. #pando1-2 Internal ID: 11569PandoLogic. Keywords: Customer Service Representative, Location: Weymouth, MA - 02188

Keywords: Professional Staffing Group, Weymouth , Customer Service Representative: Contract on-site in Quincy ($30/hr), Hospitality & Tourism , Weymouth, Massachusetts

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