If you are an existing employee of South Shore Health then
please apply through the internal career site.
LOC0001 - 55 Fogg Road55 Fogg Road Weymouth, MA 02190
Critical Care HB
Night (United States of America)
The Unit Coordinator/Secretary through communication,
requisitioning and management of supplies and equipment,
coordinates the activities of the nursing staff, the patient, the
physician, other Hospital departments and visitors. He/she performs
general receptionist and clerical duties in order to facilitate
efficient functioning of the nursing unit.
- Patient Experience
a. Demonstrates professional courtesy in all interactions,
answers questions or finds someone who can.
b. Acts as resource person to nursing staff, other clinicians
and support services.
c. Interacts with patient and families in a compassionate and
humanistic manner, demonstrating empathy, sensitivity and
- Technology - Utilizes technological solutions to work processes
a. Utilizes all software applications required by department and
b. Accesses lotus notes to review email, learning management and
other resources as applicable.
- Orders/Admission/Discharges/Transfer of Patients
a. Scans necessary orders to Pharmacy and alerts nurse to STAT
orders. Reviews and follows up on all CPOE orders and order entry
per SSH policy and procedure.
b. Keeps bed track and PCS systems up to date.
c. Books appointments through central scheduling as
d. Ensures discharge disposition is entered accurately and in a
e. Fax necessary discharge paperwork and medication
reconciliation to appropriate provider(s).
- Unit Workflow
a. Prints, reviews and inquires about all unit reports as
b. Files reports in the patient's chart in appropriate
c. Completes accurate daily chart audits.
d. Completes a shift to shift report ( ie: NPO patients).
e. Completes shift rounds (ensure precaution rooms match med
track and door tags are correct).
a. Orders supplies from Stores/other departments as needed or
requested in collaboration with Operations Supervisor.
b. Collaborates with Operations Supervisor to maintain/change
par levels and to order from outside vendors.
- Safety/Quality Awareness - Fosters a "Culture of Safety"
through personal ownership and commitment to a safe
a. Understands individual roles/responsibilities in event of
hospital codes/emergency preparedness. (e.g., Code Disaster).
b. Ensures that unit environment meets regulatory requirements
at all times (no cardboard boxes on the floor, safe passages).
c. Complies with the current CDC hand hygiene guidelines through
proper handwashing. Adheres to universal precautions, makes
appropriate use of personal protective equipment at all times and
appropriately disposes of hazardous materials. Maintains awareness
of MSDS sheets and how to access.
- Professional Development
a. Functions as a preceptor for new employees.
b. Demonstrates dependability/flexibility in meeting scheduling
needs of the unit and Hospital.
c. Utilizes critical thinking and problem solving in day to day
operations as well as emergent situations.
d. Communicates appropriately and effectively utilizing the
chain of command.
e. Is accountable for being informed about changes in hospital
policy, procedure, and equipment.
a. Works within legal, regulatory and ethical practice standards
relevant to the position.
b. Complies with applicable policies and procedures..
c. Safeguards the privacy and security of patient information.
The employee complies with policies and procedures relating to
SSH's privacy and security programs.
d. Brings potential compliance issues to a manager, supervisor,
director or VP.
e. Complies with the mandatory education requirements of the
compliance, privacy and security programs.
- Patient Family Centered Care
a. Conveys respect for values, preferences, and expressed needs
of the patient and family.
b. Recognizes the patient, and family according to patient
preferences, as important members of the health care team.
c. Collaborates with the patient, and family according to
patient preferences, in planning, implementing, and evaluating
d. Welcomes the presence and participation of family members at
all times according to patient preferences, regardless of rounds,
change of shift, or other events on unit.
- AGE & CULTURE - Considers the individual needs of each person
with whom they interact.
a. Possesses age and cultural knowledge and awareness.
b. Interacts with sensitivity in the delivery of care/services
of diverse populations as needed.
c. Effectively utilizes resources to provide care/services -
such as, interpreter services and on-line sources.
Minimum Education - Preferred
High School Diploma/GED preferred.
Minimum Work Experience
Knowledge of basic medical terminology preferred.
Basic computer knowledge is preferred.
Ability to communicate effectively and document information
accurately. Ability to deal efficiently and effectively with a wide
variety of individuals.
Position hours are 11p-7a
Responsibilities if Required:
Education if Required: