Practice Coordinator Rad Onc
Company: South Shore Health
Posted on: January 13, 2022
Job Description Summary
The Practice Coordinator reports directly to the Practice Manager
and is responsible for supporting administrative duties for the
practices. Responsibilities include scheduling, confirming
appointments, patient interaction (telephone and in-person),
administrative practice support, and special projects. Essential
duties include administrative support and coordination for
provider, radiation oncology, and infusion services consisting of
physicians, nurse practitioners, physicists, program nurses, staff
nurses, and research nurses; scheduling appointments; following
guidelines that support safe clinical practice, patient comfort,
continuity of care for complex visits; a high standard of timely
communication and rescheduling as necessary; and coordination of
clinical visit related reports, documentation, requisitions, and
other materials. Managing direct communications with patients and
family members is critical to this role; he/she provides the first
greeting and welcome for patients arriving for appointments and
represents the customer service orientation of our practice. The
Practice Coordinator also provides general administrative support
to on-site leadership and providers as needed. Duties include
scheduling appointments, scanning and faxing documents upon
request. He/she is expected to exhibit professional behavior
through adherence to DFCI and site-specific policies, procedures,
and codes of conduct. The Practice Coordinator will work directly
with the Dana-Farber Access Management staff at the Longwood
campus, as appropriate, to process referrals, authorizations and
financial counseling, working together to promptly assist the
patient (and resolve discrepancies).
1. Knowledge of managed care policies and medical terminology
2. Working knowledge of GE Centricity or other
hospital/professional services billing systems.
3. Strong understanding of Microsoft Office product suite.
4. Excellent customer service and communication skills, both
written and verbal.
5. Self starter with strong team player and leadership
6. Knowledge of medical terminology preferred.
Keywords: South Shore Health, Weymouth , Practice Coordinator Rad Onc, Other , Weymouth, Massachusetts
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