Collections Specialist
Company: Clean Harbors
Location: Weymouth
Posted on: January 26, 2023
Job Description:
Overview
- Health and Safety is our #1 priority and we live it 3-6-5
- Competitive wages
- Comprehensive health benefits coverage after 30 days of
full-time employment
- Group 401K with company matching component
- Opportunities for growth and development for all the stages of
your career
- Generous paid time off, company paid training and tuition
reimbursement
- Positive and safe work environments Responsibilities
- Ensuring that Health and Safety is the number one priority by
complying with all safe work practices, policies, and processes and
acting in a safe manner at all times;
- Demonstrate excellent customer services skills (both oral and
written)
- Effectively manage an accounts receivable portfolio, as
instructed - specifically collecting on past due invoices (via
telephone, email, customer payment portal, etc), promptly
addressing short-paid invoices, escalating customer disputes, and
facilitating resolution on previously unresolved matters
- Manage portfolio with particular attention to customer,
industry, service line or economic trending
- Maintain customer files, including updated collection
notes
- Prepare reports as needed by customers and management
- Submit reports for accounting adjustments (application of
credits, debits, and offsets)
- Investigate (or refer for investigation) credit issues
- Understand contracted terms and conditions, and make necessary
referrals/ escalations regarding receivables issues related to
contracted terms and conditions as needed
- The ability to resolve disputes by partnering with Sales,
Operations, and other Clean Harbors teams
- Review and reconcile customer accounts as needed
- Critically review customer credit worthiness and recommend
credit holds (recommendations must meet standards for management
review)
- Critically review and make recommendations to manager of
accounts to be submitted to the legal department (recommendations
must meet standards for management review).
- Satisfy daily PeopleSoft work list requirements and call
targets established.Qualifications
- High School diploma or equivalent required. Associates Degree
preferred;
- 1-3 years commercial collections experience required;
- Basic knowledge of procurement and electronic involving systems
utilized by National Accounts preferred;
- Proficiency with PeopleSoft preferred
- Understanding of basic accounting principles;
- Understanding of basic customer procurement principles;
- Basic understanding of complex billing requirements;
- Ability to utilize current internet technology as a research
tool;
- Ability to professionally address and resolve difficult
customer interactions, as well as the ability to develop, foster
and maintain customer relationships during the collection
process;
- Full understanding of team concept.
Keywords: Clean Harbors, Weymouth , Collections Specialist, Other , Weymouth, Massachusetts
Didn't find what you're looking for? Search again!
Loading more jobs...