Customer Service/Data Entry

Company: South Shore Staffing
Location: Weymouth
Posted on: March 16, 2023

Job Description:

Job Description ESSENTIAL RESPONSIBILITIES: Handle email inquiries, reports and customer calls regarding issues related to assigned product lines. Process all incoming orders for product lines to ensure accuracy on products and pricing. Ensures delivery requirements are met, expediting when necessary. Reconsolidate freight to ensure the best methods used in shipping product. Interface with all other departments in handling any and all customer issues including shop orders, invoicing, credit problems, order processing, literature, tracking returns receipt return to repair and re-shipment, quality issues, production/operation status, shipping/routing issues and working with carriers in obtaining proof of delivery and obtaining freight charges for shipping products or arranging for material to be picked up for return to factory. ssist with clerical responsibilities as assigned. ssume other activities and responsibilities as directed. QUALIFICATIONS: This position requires a level of knowledge that is usually associated with an Associate's Degree. One to three years of experience in a customer support environment. Knowledge of Microsoft Office (Word and Excel). ERP experience a plus Must possess strong verbal and written communication skills, along with an excellent telephone manner.

Keywords: South Shore Staffing, Weymouth , Customer Service/Data Entry, Other , Weymouth, Massachusetts