Customer Service/Data Entry
Company: South Shore Staffing
Location: Weymouth
Posted on: March 16, 2023
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Job Description:
Job Description ESSENTIAL RESPONSIBILITIES: Handle email
inquiries, reports and customer calls regarding issues related to
assigned product lines. Process all incoming orders for product
lines to ensure accuracy on products and pricing. Ensures delivery
requirements are met, expediting when necessary. Reconsolidate
freight to ensure the best methods used in shipping product.
Interface with all other departments in handling any and all
customer issues including shop orders, invoicing, credit problems,
order processing, literature, tracking returns receipt return to
repair and re-shipment, quality issues, production/operation
status, shipping/routing issues and working with carriers in
obtaining proof of delivery and obtaining freight charges for
shipping products or arranging for material to be picked up for
return to factory. ssist with clerical responsibilities as
assigned. ssume other activities and responsibilities as directed.
QUALIFICATIONS: This position requires a level of knowledge that is
usually associated with an Associate's Degree. One to three years
of experience in a customer support environment. Knowledge of
Microsoft Office (Word and Excel). ERP experience a plus Must
possess strong verbal and written communication skills, along with
an excellent telephone manner.
Keywords: South Shore Staffing, Weymouth , Customer Service/Data Entry, Other , Weymouth, Massachusetts
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