Key Holder (Boston)
Company: Catbird
Location: Boston
Posted on: April 18, 2024
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Job Description:
Catbird is looking for experienced Key Holders to join our
retail team in Boston. As a Key Holder, you will be a leader on our
store team assisting with the store operations and supervision of
staff. About CatbirdIn our 19 years in business, Catbird has become
an icon, the ultimate destination for gifts and jewelry. Founded in
Brooklyn, NY, Catbird is a mecca for an international cast of
shoppers who come to visit the brick and mortar stores of their
beloved website. Both our stores and website are filled with a
carefully curated selection of designers, including our in-house
line of jewelry. Our Catbird line is made in our Brooklyn studio
and with a few trusted partners, using ethically sourced materials
and conflict-free stones. Highly trained Catbird jewelers oversee
every step of the process. We are dedicated to a return to local
manufacturing - what our neighborhood was famous for. Catbird is a
proud member of the CFDA, certified Made in New York, and No Dirty
Gold.The key to our success is remaining true to our values:-We
believe in being an anti-racist organization and actively
championing diversity, inclusion, and equity-We believe in making
and selling things people will want to keep forever and will bring
continuous joy.-We believe in doing everything we can ourselves.
-We believe in always thinking of the long game and not focusing on
a quick profit.-We believe we are the best at what we do and we
work hard to make sure we know how to sustain it as we grow.-We
believe in treating everyone (coworkers, customers, vendors) with
deep respect, kindness, and honesty.
Key ResponsibilitiesAll aspects of customer service to create a
welcoming and helpful buying experience for our customersWeld
Catbird's forever jewelry line onto our customersMaintain Catbird's
high quality standards and consistency despite fast paced
environment and repetitiveness of work.Assisting managers to
receive, price, display, clean, and maintain inventory throughout
the store.Assists with supervising and training Sales
Associates/Zappers Open and closes store and is a point person on
processes and procedures. Assist sales associates with various
customer service issues (i.e. dissatisfied customer, returns,
defective merchandise) and have the capacity to know when to step
in an escalated situation gracefully.Our Ideal CandidateRetail
leadership experience requiredAbility to prioritize during busy
timeFlexible in regards to both scheduling and locationJewelry
experience a plusLooking for someone who understands that customer
service is the MOST important thing.Someone who is nice, friendly,
easy to get along with and has a good measure of common sense. We
never pressure anyone into buying - we don't work on commission and
we celebrate getting to make our customers truly happy! Plus
premium weekend pay & bonus
incentivesPIfa544e2603f9-25660-33878992
Keywords: Catbird, Weymouth , Key Holder (Boston), Other , Boston, Massachusetts
Click
here to apply!
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