Emergency services Dispatcher
Company: South Shore Health
Location: Weymouth
Posted on: May 15, 2022
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Job Description:
If you are an existing employee of South Shore Health then
please apply through the internal career site.
Requisition Number:
R-8965
Facility:
LOC0014 - 549 Columbian Street549 Columbian Street
Weymouth, MA 02190
Department Name:
Paramedic Services-Advanced Life Support
Status:
Part time
Budgeted Hours:
0
Shift:
Day (United States of America)
Receives all emergency services phone calls and directs them
appropriately. Receives and assigns ambulance dispatch requests
from various South Shore Hospital nursing floors and outpatient
satellites to appropriate ambulance service. Ensures efficient
response to ambulance requests. Responsible for safe transport of
patients to their correct destination, and appropriate
documentation of services. Facilitates and coordinates Critical
Care Transportation hospital-wide. Receives requests from Area Fire
Departments and Local Private Ambulance Services for 911 response.
Works collaboratively with Weymouth police to provide 911 services
to the town of Weymouth. Maintains accurate records of all
Ambulance traffic within the hospital. Utilization of Cisco
Technologies telephone console, Avtec radio system. Maximizes
utilization of South Shore Hospital Paramedic/Ambulances Services.
Familiarity with Massachusetts O.E.M.S. statewide ALS/BLS and ALS
inter facility transfer treatment protocols.
ESSENTIAL FUNCTIONS
1 - Answers the phone with South Shore Hospital greeting and
dispatches ambulance services prioritizing needs of the requesting
department.
a - Answers the Emergency Department phone line using proper,
professional radio etiquette and directs calls appropriately.
b - Dispatches requests for Advanced Life Support/Basic Life
Support and immediately dispatches available ALS/BLS units.
2 - Enters and tracks appropriate information in the computer
system.
a - Each call is logged on daily log/Autocad system immediately
after received from computer.
b - Utilizes GPS system to locate and dispatch closest and most
appropriate ambulance.
3 - Receives incoming ambulance requests and prioritizes calls from
services/floor and assigns to appropriate ambulance service.
4 - Clarifies instructions and coordinates services with
requester.
5 - Ensures all SSH ambulances on duty have appropriate
assignments.
6 - Schedules transport of patients in a timely manner.
7 - Notifies departments of patient departure times.
8 - Reports issues, problems, etc., to supervisor/manager as
needed.
9 - Assists in obtaining coverage for sick calls in the absence of
supervisor/manager.
10 - Attends mandatory in-services as required by South Shore
Health & Educational Corporation.
11 - Is courteous and professional at all times.
JOB REQUIREMENTS
Minimum Education - Preferred
High school graduate or equivalent preferred
Minimum Work Experience-Preferred
Previous hospital telecommunications experience and Emergency
Medical Services experience preferred.
Required additional Knowledge and Abilities
Basic computer literacy-MS Word, Excel, EPIC, and GPS locator
software preferred.
Geographical knowledge of surrounding area preferred.
Knowledge of Emergency Medical Dispatch and Ambulance
Communications preferred.
Per diem
Responsibilities if Required:
Education if Required:
License/Registration/Certification Requirements:
Keywords: South Shore Health, Weymouth , Emergency services Dispatcher, Professions , Weymouth, Massachusetts
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here to apply!
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