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Customer Service Representative

Company: South Shore Health
Location: Weymouth
Posted on: September 7, 2020

Job Description:

Requisition Number:R-2009Facility:LOC0007 - 65 Columbian Building65 Columbian StreetWeymouth, MA 02190Department Name:Customer Contact CenterStatus: Part timeBudgeted Hours: 20Shift: Night (United States of America)Customer Service Representatives represent South Shore Hospital, and Answering Service clients by answering live telephone calls professionally, accurately, and efficiently. CSRs will provide callers with exceptional customer service and demonstrate call control while maintaining a high level of professionalism with each interaction including emergency scenarios.Ability to thrive in a fast-paced medical environment. Excellent spelling, communication and grammar skills. Maintain the ability to multi task and toggle between multiple screens seamlessly. Knowledge of typing/data entry (30 wpm), and working knowledge of Windows / Microsoft Office Suite. Medical Terminology knowledge preferred.Overnights 11pm-7am, with every third weekend and rotating Holidays.Responsibilities if Required:Education if Required: License/Registration/Certification Requirements:

Keywords: South Shore Health, Weymouth , Customer Service Representative, Sales , Weymouth, Massachusetts

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