Sales Support Specialist
Company: Electroswitch
Location: Weymouth
Posted on: August 6, 2022
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Job Description:
Electroswitch, located south of Boston, has a great opportunity
for a Sales Support Specialist in our Weymouth office. Reporting to
the Customer Service Manager, this position will provide
administrative support to the Sales Manager, Regional Sales
Managers, and Customer Service Manager. ESSENTIAL RESPONSIBILITIES
INCLUDE: Provide administrative support to the Sales department to
support their overall goals and objectives. Develop reports,
presentations and spreadsheets from notes, verbal instructions or
documents as required. Organize and distribute Regional Sales
Manager---s trip reports for visits to representative---s
territories. Utilize the ERP system to complete weekly, monthly and
quarterly reports based on information provided by Sales personnel.
Answer telephones and any inquiries, along with directing calls to
appropriate staff for responses and follow up. Prepare quotations,
contracts, special sales reports and materials as required by Sales
department personnel. Participate in Kaizen events and other
efforts to support the overall strategic goals and objectives of
the company with direction from Management. Management of the
customer contact data base and execution of mass marketing
communications. Maintain quote tracking system, customer initiated
supplier performance reports, sales leads, point of sales reports
and other sales monitoring programs as assigned. Update ISO
procedures for the Sales department from Sales Manager or Customer
Service Manager Input and approval. Support CSM in developing and
maintaining work instructions. Responsible for maintaining sales
literature Monitor Info website servicing and forwarding as
appropriate Provide back up for CSR---S Subject matter expert (SME)
for ES Zoomerang SECONDARY RESPONSIBILITIES: Provide assistance to
other departments and functions as required. DESIRABLE
QUALIFICATIONS: This position required the knowledge that is
generally associated with an Associate---s Degree plus 3-5 years---
experience. Intermediate/High level knowledge of the Microsoft
office suite. Must be able to multitask in a constantly changing
environment. ERP experience essential. Electroswitch offers a
competitive benefits package that includes a 401k plan with a
company match, paid holidays and paid time off. Electroswitch is an
equal opportunity employer and all qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability status, protected veteran status, or any other
characteristic protected by law. Accommodations will be provided to
enable persons with disabilities to participate fully in the
interviewing and hiring process. Should accommodations be needed
please contact our Human Resources department.
Keywords: Electroswitch, Weymouth , Sales Support Specialist, Sales , Weymouth, Massachusetts
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